Send us a drawing — we handle everything else: DFM review, sourcing, machining, finishing, certification, delivery. And if anything ships non-conforming, we remake it at no charge. That's in writing, on every order.
UK procurement teams come to us with the same frustrations. Here's what we do about each one.
I send a drawing into a portal and get a robotic quote — then it's wrong, late, or unbuildable.
A real engineer reviews every drawing for manufacturability before we quote. If something won't work, we tell you upfront — not after the parts arrive.
When something goes wrong, I don't know who to call. There's no single accountable person.
One named contact, end-to-end. No call centres, no ticketing, no being passed between suppliers. Direct line, direct answers.
I'd have to manage five suppliers to get a finished part. Procurement eats my week.
One drawing in. One finished, certified part out. We coordinate machining, finishing, certification, packaging and logistics — you don't manage anyone else.
If this goes wrong, it's my name on the order. I'll look stupid in front of the engineering team.
Right-first-time guarantee. Full traceability pack with every order. ISO-certified suppliers. Your reputation is part of the deliverable.
If any part supplied by TrueNorth Engineering is non-conforming to the agreed drawing or specification, we will remake it or provide a full credit — at no charge to you. No dispute. No delay. Just resolved.
Once we've quoted and shipped a part, we hold that price for 12 months. Reorder within the year and you pay exactly what you paid last time — unless the underlying raw material moves more than 10%, in which case we show you the cost movement and renegotiate fairly. No surprise invoices. No quiet supplier increases.
Both guarantees apply to all orders placed with TrueNorth Engineering Ltd and are in addition to your statutory rights.
No tiers, no upsells, no add-ons. This is just how we work — every drawing, every customer, from day one.
Pre-quote manufacturability check by a real engineer. Tolerance issues, material substitutions, cost-saving suggestions — surfaced before you commit.
Lot numbers, mill certs, supplier chain documentation. Audit-ready paperwork delivered with every order — no chasing, no missing certificates.
Machining, fabrication, anodising, plating, heat treatment, packaging, delivery. We manage every supplier — you receive a finished, certified part.
For active accounts: a proactive price stability check every 3 months on repeat parts. Never get surprised at reorder by quiet supplier increases.
New accounts get priority scheduling on their first job. We earn the trust before we ask for a long relationship — by performing on the first order.
If parts ship non-conforming to drawing, we remake them at no charge. No disputes, no margin defence. Your reputation matters more than ours.
Every repeat customer gets a private online shop with their parts, their drawings, their agreed prices. No purchase orders, no email chains, no waiting for confirmation — the order drops straight into our MRP production system and gets dealt with.
Shop access is set up free with your first repeat order. Prefer a PO and a phone call? That works too — the shop is a convenience, not a gate.
Wow — I've been doing this twenty years and I've never come across that approach.
Procurement professional, on first seeing the reorder shop
No portals. No procurement back-and-forth. No supplier roulette. Just a clear, accountable process.
Upload STEP, IGES, DWG, DXF, or PDF. Mutual NDA offered upfront.
Day 0Real engineer checks manufacturability, materials, tolerances. We flag issues before quoting.
Within 48 hrsClear, itemised quote with traceability commitment, lead time, and named contact details.
Decision-readyWe coordinate every step. You get a finished, certified part with the full paperwork pack.
Typically 3 wks
We're a Manchester-based precision machined parts and subcontract manufacturing supplier, serving the whole UK. We're proud Made-in-Britain wherever the spec, lead time, and price stack up. For higher volumes or specialist processes, we'll quote vetted overseas capacity too — clearly labelled, fully audited, and never without your approval.
Real parts, real materials, real production — precision CNC machining, turning, milling, fabrication, and finishing, UK-managed end-to-end.
We reordered the same part 13 months later and paid exactly the same price. No renegotiation, no inflation surprises. That's genuinely unusual.
We shipped a tool that needed modifying — Jan-Marc had it done and back to us without a PO raised. That level of trust is rare in a supplier.
Repeatable engineering supply,
when delivery matters™
Upload your file, tell us the quantity, and we'll come back within 48 hours with a free DFM review and a clear, itemised quote.
DFM review and a clear quote — within 48 hours.
I started TrueNorth because I'd seen too many UK manufacturers stuck between faceless online platforms and overstretched local machine shops. Both leave the buyer carrying the risk.
Our model is different. You get one named engineer, accountable from drawing to delivery. We pre-qualify every supplier, audit their certifications, and only place work where we'd be happy to put our own name on it — UK or otherwise.
If something goes wrong, you call me. That's the deal.
Don't see your question? Ring us — we'd rather have the conversation than have you guess.
Call. We pick up. No phone trees, no hold music.
TrueNorth is working towards ISO 9001:2015 certification (target completion within 12 months). In the meantime, every manufacturing supplier we use is already ISO 9001:2015 certified — your parts are produced in audited, certified facilities, with traceability documentation as standard.
UK-first by default. Most of our work is genuinely Made in Britain — UK CNC, fabrication and finishing partners. For higher volumes, specialist processes, or aggressive price points, we may quote vetted overseas capacity. Always disclosed upfront, always to the same drawing and certification standards. Your call, every time.
3 weeks is our standard from drawing approval to delivery. Rush production down to 1 week is available for most jobs — if you need a DFM within 4 hours, submit your drawing and give us a call on +44 7757 174 197 and we'll prioritise.
Yes. Repeat customers get their own private online shop — parts, drawings and agreed prices, one-click reorder, no POs. Orders drop directly into our MRP production system, scheduled and confirmed automatically. See how it works.
Yes. We quote single prototypes through to 10,000+ batch production. We can also offer first-article + production packages — for example, 35 parts for qualification at one rate with a committed production price for 1,000-off.
We sign a mutual NDA before reviewing your drawings — protects your IP and ours. Standard wording sent automatically when you submit a quote request, or we'll happily sign yours instead.
For active accounts, every 3 months we send a short report on your repeat parts: current price vs last order, supplier movement, material cost trends. Sent without being asked. You know exactly where you stand before you reorder — no surprises, no awkward conversations with your own customers.
We remake it at our cost or credit you in full. No dispute, no margin defence. That's the Zero-Defect Guarantee — non-conforming parts are our problem, not yours.
We don't have to stop at a certified part in a plain box. For design-led brands and finished products, we develop the packaging and ship under your name.
Packaging engineered for your part — protective, production-ready, and repeatable. Designed once, delivered identically on every order.
Luxury unboxing for design-led products: rigid branded box, fitted foam, pre-fitted fixings. Your brand on the outside, our precision on the inside.
We make, finish, pack, and ship straight to your end customer under your brand — you never hold stock or touch a parcel. Protected by NDA and non-circumvention as standard.
We work with a limited number of active accounts to maintain service quality. If you're evaluating a new supplier, now's a good time to start the conversation.